Tachkila

Privacy Policy

Last updated: October 12, 2026

This policy explains what personal information Tachkila (“we”, “us”) collects through the Tachkila and MyTachkila mobile apps and the related websites, why we collect it, who can see it and what you can do about it. MyTachkila is used by football academies, their staff and the parents and players who belong to them.

1. Information we collect

  • Account information: your phone number, name, username, email address (if you give one), preferred language and an optional profile photo. If you set a password it is stored only in hashed form.
  • Academy information, entered by academy staff or by parents: players’ names, year of birth, photo, team, age category, position, jersey number, attendance, ratings and medical notes; a parent’s name and phone number; training and match schedules; announcements; competition fixtures and results; and fee and payment records (amount, month and status).
  • Photos and videos you choose to upload, such as a profile picture, a competition logo or an album. We can only see the pictures you pick; we do not browse your library.
  • Device and usage data: a push-notification token, the app language, the app version and basic server logs (IP address, time and request details) that we keep for security and to prevent abuse.

We do not collect your precise location from your device. Venue addresses are typed or picked on a map by academy staff. We do not use advertising or analytics SDKs and we do not track you across other companies’ apps or websites.

2. How we use it

  • to create your account and sign you in, including sending you a verification code by SMS;
  • to run academy activities: teams, sessions, attendance, announcements, albums and competitions;
  • to send notifications you need, such as session reminders, announcements and payment reminders;
  • to keep the service secure, prevent misuse and fix problems;
  • to answer your support requests and meet our legal obligations.

3. Who can see it

  • Your academy. Information inside an academy is visible according to roles. Staff see what their permissions allow, such as players, parents, attendance and payments; parents see their own children’s information together with the academy’s schedule and announcements.
  • Public competition pages. Fixtures, results and standings of a competition can be published on a public web page by its organiser.
  • Service providers that process data on our behalf: Google Firebase Cloud Messaging (delivering push notifications), Mapbox (displaying maps), Google Places (address search), our SMS and email delivery providers, and our hosting provider. They may only use the data to provide their service to us.
  • Authorities, where the law requires it.

We do not sell your personal information.

4. Children

The apps are meant for academy staff and for parents or guardians. Information about children who play at an academy is provided by their parents or by the academy, and is used only to run that academy’s activities. A parent or guardian can ask us to correct or delete a child’s information at any time using the contact below.

5. Keeping and deleting your information

We keep your information while your account is active or while an academy needs it to run its activities. You can delete your account yourself in the app: open Profile, tap the menu (⋮) and choose Delete account. You will be signed out and can no longer use the account.

You can also ask us to erase your personal information by writing to support@tachkila.app; we answer within 30 days. We may keep a limited amount of information where the law requires it or for security and backup purposes. Records an academy holds about its players stay with that academy until it removes them.

6. Your choices

  • You can ask to see, correct or delete the personal information we hold about you.
  • You can turn notifications off, and withdraw camera or photo access, in your device settings.
  • You can leave an academy from your profile at any time.

7. Security

Data travels over encrypted connections, and access to it is limited by role. No system is perfectly secure, so please keep your password and verification codes to yourself.

8. Changes to this policy

If we change this policy we will update the date at the top of this page and, for significant changes, tell you in the app.

9. Contact

Questions or requests about your information: support@tachkila.app